Privacy Policy

Last updated: August 13, 2026

ÆÐELRIC Studios Inc., a Florida profit corporation ("ÆÐELRIC STUDIOS," "we," "our," or "us") respects your privacy and is committed to protecting personal information collected through our website, product pages, contact forms, hardware orders, preorders, prerelease games, software, and services.

1. Information We Collect

We may collect the following information:

• name
• email address
• phone number, if provided or required for delivery
• billing address
• shipping address
• country or region
• order details and purchase history
• products, variants, configurations, or quantities selected
• preorder, prerelease, refund, cancellation, or support requests
• contact form subject and message content
• communications you send to us
• IP address, browser type, device type, operating system, and basic server logs
• cookie preferences and related website usage information
• fraud-prevention, payment-status, and transaction-reference information

2. Product and Preorder Information

When you order or preorder an AegisBox product, ÆÐELRIC Router, WarFall, or another prerelease product, we may collect information needed to:

• create and manage your order
• confirm payment status
• reserve product availability
• provide development, production, release, or shipment updates
• deliver hardware or digital products
• provide technical support, warranty service, returns, or refunds
• notify you of material changes or delays affecting your order

3. Payment Information

Payments may be processed by third-party payment providers, including Stripe and PayPal.

We generally do not receive or store your complete payment card number, card security code, or complete bank account credentials.
Payment providers may collect and process that information directly under their own privacy policies and legal obligations.

We may receive limited payment information, such as payment status, transaction identifier, payment method type, billing contact details, fraud or risk results, and refund or dispute information.

4. How We Use Information

We may use personal information to:

• operate, maintain, secure, and improve our website
• process purchases, preorders, payments, refunds, and cancellations
• fulfill hardware and digital product orders
• send order confirmations and transaction-related messages
• send production, release, shipment, or delay notices
• provide customer service, warranty support, and technical support
• respond to contact forms, questions, and feedback
• prevent fraud, abuse, chargeback misuse, and unauthorized access
• maintain business, tax, accounting, security, and legal records
• test, develop, and improve our games, hardware, software, and services
• comply with legal obligations and enforce our Terms and Conditions

5. Legal Bases for Processing

Where applicable law requires a legal basis, we may process personal information because:

• it is necessary to enter into or perform a contract with you
• it is necessary to comply with a legal obligation
• it is necessary for our legitimate business interests
• you have provided consent

Where processing is based on consent, you may withdraw that consent at any time, although withdrawal does not affect processing already completed.

6. Cookies and Similar Technologies

We may use cookies, local storage, and similar technologies for essential website functions, security, payment processing, preferences, analytics, and performance.

Essential cookies may be required for website operation, fraud prevention, checkout, or security.
Where required, non-essential cookies will be controlled through our cookie consent system.

7. Server Logs, Security, and Fraud Prevention

Our systems and service providers may automatically create logs containing IP addresses, timestamps, requested pages, browser information, error information, security events, and payment or API activity.

We use this information to operate the website, investigate technical problems, prevent fraud, protect accounts and systems, and respond to security incidents.

8. How We Share Information

We may share information with:

• payment processors, including Stripe and PayPal
• hosting, network, security, and content-delivery providers, including Cloudflare
• shipping carriers, fulfillment providers, manufacturers, or repair providers
• email and communications service providers
• Cloudflare Email Routing, Workers, and related infrastructure used to receive and queue inbound company email before delivery to our company-hosted mail systems
• professional advisers, accountants, auditors, insurers, or legal counsel
• government authorities or other parties when legally required
• a successor or purchaser in connection with a merger, financing, reorganization, or sale of assets

We do not sell your personal information for money.
We do not share personal information for unrelated third-party marketing unless you have provided consent or applicable law permits it.

Company email and website contact messages may pass through Cloudflare routing and Worker infrastructure before delivery to company-hosted mail systems. During temporary local service interruptions, inbound messages may be queued by our infrastructure provider for later delivery so that messages are not discarded merely because the local mail service is unavailable.

9. Third-Party Websites and Services

Our website may link to or use third-party services, including Stripe, PayPal, Cloudflare, YouTube, Reddit, Discord, LinkedIn, Itch.io, and shipping providers.

These organizations operate under their own privacy policies.
We are not responsible for their independent privacy practices.

10. International Data Processing

Personal information may be processed in the United States, the United Kingdom, or other countries where we or our service providers operate.

Where required, we will use appropriate safeguards for international transfers of personal information.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including order fulfillment, warranty support, tax and accounting records, dispute resolution, fraud prevention, security, and compliance with legal obligations.

Retention periods may vary depending on the type of information, the product involved, your relationship with us, and applicable legal requirements.

12. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information.

However, no website, payment system, storage system, or internet transmission method can be guaranteed to be completely secure.

13. Your Privacy Rights

Depending on where you live, you may have rights to:

• request access to personal information we hold about you
• request correction of inaccurate information
• request deletion of certain information
• object to or restrict certain processing
• request a portable copy of certain information
• withdraw consent where processing is based on consent
• appeal or complain to an appropriate privacy or data-protection authority

These rights may be limited by applicable law, including requirements to retain transaction, tax, fraud-prevention, warranty, or legal records.

14. Children's Privacy

Our commercial website and ordering services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without legally valid authorization.

A parent or guardian who believes a child has submitted personal information may contact us to request review or deletion.

15. Marketing Communications

We may send marketing messages only where permitted by law.
You may unsubscribe using the instructions in the message or by contacting us.

Transactional messages about orders, payments, security, support, product delays, releases, or warranty matters are not marketing messages and may still be sent when necessary.

16. Changes to This Privacy Policy

We may update this Privacy Policy as our products, systems, service providers, or legal obligations change.
The updated date at the top of this page shows when the Policy was most recently revised.

17. Contact Us

To ask a privacy question or submit a privacy request, please use our Contact Us page:
https://www.aedelricstudiosinc.com/Contact-Us/

Email: [email protected]